Industries: Healthcare practice

 

Healthcare executives are faced with the constant challenge of balancing patient needs with financial resources. Consumers are demanding more and better care, and the cost of that care is exploding. The M Squared Healthcare practice solves problems challenging all healthcare organizations.

 

Since 1988, M Squared Consulting has worked with many leading healthcare providers such as Kaiser Permanente, Scripps Health, and Children's Hospital, and payers such as United Health Group, Blue Shield of California, and Anthem Blue Cross to help them improve and grow their businesses.

 

For the Healthcare industry we provide expertise across key functional areas including: Finance & Accounting, Marketing & Sales, Human Resources, Operations, Information Technology, and Strategy & Management.

 

Payers: M Squared consultants help health insurance companies, health-maintenance organizations (HMOs), preferred-provider organizations (PPO’s), and benefits managers respond to changes in technology, demographics, and legislation. Recent engagements include:

  • Instructional Design and Training
  • Call Center Efficiency
  • Sector Strategy and Marketing
  • Interim Management
  • Quality Assurance and Testing
  • Workflow Analysis
  • Regulatory Compliance
  • Customer Relationship Management (CRM) System Implementation
  • Restructuring Back Office Operations

Providers: By tapping into M Squared consultant expertise, health care providers (hospitals, health systems, and niche service providers) can improve their operations while maintaining their focus on patients. Recent engagements include:

  • Balanced Scorecard/Dashboard Initiative
  • Compensation and Benefits Analysis
  • Enrollment Cycle Time Reduction (Six Sigma)
  • Interim Management
  • Medicare Supplement Market Analysis
  • Systems Integration
  • Call-Center Process Analysis
  • Recruiting
  • Organizational Development

Targeted expertise. Driving results.

Contact M Squared Consulting today to learn how our unique consulting model can quickly and cost-effectively deliver results for your company: