Jon Vencil has more than 20 years of experience in research, evaluation, and strategy development. He specializes in analyzing and solving the complex strategic and operational challenges faced by clients, especially by entrepreneurs and corporate executives.
Vencil’s career includes:
- Expertise in the agriculture, banking regulation, and energy industries.
- Founding and managing businesses of his own in the manufacturing and service sectors.
His M² engagements have included:
- Used statistical methods and modeling techniques for pattern identification, scenario planning, trend spotting and strategic decision support to improve operational processes of a call center.
- Built detailed process maps and created capacity models for three core business groups: operations, customer service, and compliance, the resulting data being rolled up for global reporting and decision support.
- Established benchmarks and
documented findings for an organizational structure and process review.
