Business Challenge: Process Improvement

Problems with product quality, a growing number of past-due customer accounts, rising costs, long searches for a part or report, and missed deadlines are just a few of the possible indicators that a business process needs improvement. Unfortunately, addressing underlying issues often takes a back seat to meeting everyday operational demands, leading to ongoing inefficiencies and lost opportunities.  

Partnering with an objective third party can help organizations identify the critical areas that require change and dramatically increase the chances of successfully completing a process improvement initiative. M Squared can assist with any aspect of the effort. From a single department or process to an enterprise-wide initiative, M Squared consultants can:

  • Define a process improvement project or program.
  • Analyze and map current processes, identifying process bottlenecks and inefficiencies.
  • Design a new process aligned with the organization's strategic goals and customer requirements.
  • Assemble, mentor, and manage a process improvement team.

M Squared consultants help organizations achieve tangible, measurable process and productivity improvements using internationally recognized standards and models such as Six Sigma, ISO 9001, and Lean. Engagements include:

 Best Practices Implementation
 Process Re-Engineering
 Enterprise Solutions
 Business System Development
 Rapid Impact Programs
 Value Added Analysis
 Process Improvement Process Planning 
 Workflow Analysis
 Opportunity/Problem Analysis
 Process Control
 Internal Auditing
 Scorecard Implementation
 Sarbanes-Oxley Streamlining
 Solution Integration (Automation)       
 Change Management
 Mapping For Six Sigma
 Scenario Planning
 Problem Solving

Learn how M Squared helped a client design and implement enterprise-wide processes and procedures for a new product. »More